Theses terms of use and legal disclaimer apply to the managed hosting service. By logging into the service you acknowledge that you have read this page in full and agree to its terms.

Introduction

Maldaba Limited (‘Maldaba’) has developed an online questionnaire builder Elicia to enable Users to create questionnaires that may be responded to by public Respondents.  Maldaba and Jack Dowie have developed an online multi-criteria decision-aid Annalisa to help Users and Respondents make and analyse decisions. 

Together, Elicia and Annalisa form the Managed Hosting Service.  By accessing and using the Service you agree that you have read and accept these terms and conditions and that they shall apply to your use. If you do not wish to be bound by these terms and conditions, please leave the Service.

Payment

Users shall subscribe to the Service and make payment in advance of being granted access to the Service.  Once payment is received, Maldaba will notify the User by e-mail with login details.  Payment may be made monthly (with no minimum term) or upfront for a fixed period in agreement with Maldaba. 

Users may cancel their account within 7 days of Maldaba receiving payment to receive a full refund.  After 7 days, no refunds are given. 

If a User has paid in advance for a fixed period and wishes to terminate their account before the end of this fixed period, no refund will be given, unless the User issues their request within 7 days of Maldaba receiving payment.

Data

All data entered into the Service by either the User or their Respondents will belong to the User without limitation.  Maldaba will reasonably provide the data to the User during the lifetime of their Subscription.

It is solely the User’s responsibility to ensure that data entered by the User or their Respondents is free from copyright and is eligible to be entered into the Service.  In this regard Maldaba acts as Data Processor under the Data Protection Act 1998.

Maldaba will make all reasonable efforts to keep the User’s data secure.

Data on the Service is backed-up nightly.  If the User requires Maldaba to restore lost data (where the loss is through no fault of Maldaba or its suppliers) then Maldaba will charge for its time at Maldaba’s standard daily rate (Day Rate).

Once the User terminates their Subscription, Maldaba make absolutely no guarantees regarding the retention of the User’s data.  It is the User’s sole responsibility to ensure their data is taken out of the Service before their Subscription ends.

Access to data by Maldaba is restricted to Maldaba staff and organisations employed or contracted by Maldaba to fulfil parts of its service.

Users in the User’s package may access the User’s data and the data of the User’s Respondents.

Maldaba will make all reasonable efforts to protect data from access by anyone other than those referred to above.  

Termination

The User may terminate their Subscription at any time.

Maldaba may terminate the User’s Subscription at any time, without warning. 
Maldaba will terminate the User’s Subscription if any of the following:

The above is not an exhaustive list of reasons for termination of a User’s Subscription.

 Warranties

Maldaba makes no warranties nor cannot be held liable for any of the following:

Maldaba will make every reasonable effort to ensure the Service remains online and available to Users.  Once notified of a problem accessing the Service, Maldaba will take all reasonable measure to return the Service to a working state as soon as possible.

Legal Disclaimer - Summary

The makers of Elicia are not responsible for:

The full disclaimer is given below - please read it carefully.

We have provided this summary in order to stress the most important points of the disclaimer in simple English, but you should make sure you have read and agree with the full legal disclaimer before using this software.

This summary is for your convenience and does not constitute part of the legal disclaimer.

Legal Disclaimer

Definition: The term "program makers" as used in this section includes 
not only a natural person but any entity, (including natural persons), 
who holds a copyright in, or published, developed, designed, modified, 
distributed, redistributed, or in any way contributed to this software 
or program.

The program makers do not warrant any aspect of this program, including 
any output or results of this program  This program is being provided 
"as is", without any warranty of any type or nature, either express or 
implied, including any warranty that this program is free from defects. 

The risk of any and all loss, damage, or unsatisfactory performance of 
this program rests with you as the user.  The program makers do not 
make any representation or warranty regarding the appropriateness of 
the use, output, or results of the use of this program in terms of its 
correctness, accuracy, reliability, being current or otherwise. Nor 
do they have any obligation to correct errors, make changes, support 
this software or program, distribute updates, or provide notification 
of any error or defect, known or unknown unless such arrangements have
been explicitly agreed in writing.  If you rely upon this program, 
you do so at your own risk, and you assume the responsibility for 
the results.  Should this program prove to be defective, you assume 
the cost of all losses, including, but not limited to, any necessary 
servicing, repair or correction of any property involved.  The program 
makers are not responsible for the result of any decisions taken as a 
result of using this program.  All actions taken either as a result of 
the program's outcome or in consultation with the program are taken 
entirely at the user's risk and under full responsibility of the user. 

In no event, shall the program makers be liable for any loss, expense 
or damage, of any type or nature arising out of the use of, or inability 
to use this program, including, but not limited to, claims, suits 
or causes of action involving alleged infringement of copyrights, 
patents, trademarks, trade secrets, or unfair competition.

By using the managed hosting service you agree to use the program in accordance 
with the disclaimer, above.